The pool area is very clean; the location is magnificent and marvelous, close to pretty much everything in the city. Rewritten: the pool area is squeaky clean and the location is amazing, being close to pretty much everything in town.

Wanted to explore Kelowna and this hotel was cosy base for doing it. The staff was courteous and affable in all services. This venue was set in a central area just off downtown Kelowna and great Resturants and shopping, restaurants and beach, and downtown. Rutland district was worth exploring.

the room was updating carpets cleaned and available with coffee etc. there were air conditioning and wifi too. the location was excellent in the tourist spots.

The staff was poorly trained.

The hotel has pleasant staff. Magnificent location and plentiful breakfast with many choices.

spacious

close to the road, so very noisy and bedroom quite hot at night.

The rooms here are spacious and come equipped with coffee makers and more.

The ladies cooking the breakfast were very friendly. They were nice to my children.

Duvet Covers look too old. One blanket (under the duvet) had a big brown mark - perhaps a burn from the dryer - not sure. But it wasn't a comforting feeling seeing it.

We stayed in this resort 4 nights. We put on the please do not disturb sign and told the room service no need to tidy up the room during our stay. On the third day the receptionist demanded to inspect the room saying that "This is our rule to ensure that things inside are ok". Poor management style.

Great location in a lovely area near the fitness center, downtown, and all important facilities. Also, an awesome garden and outdoor seating area. 🌿

The staffs are really nice and helpful. Facilities are not bad. The muffin they provided for coffee break is great~:P

Thoroughly enjoyed our room that was updating carpets cleaned and available with the kitchen and garden, for example. Had a shower and hair dryers in the bathroom...

Didn't like the area, it was quite dirty.

The hotel was comfortable and located centrally, close to everything in the area; a nice bonus was the nearby Cactus Club Cafe offering tea and coffee.

The location despite the fact it was close to the road was very quiet which was very enjoyable

We were having a group get together and the have several courtyards with grills where we could all sit and eat together. Their staff was wonderfully accomadating of our requests.

The rooms were clean but some of them had a musty smell that spraying with febreeze was able to alleviate.

This place offers great value, the rooms are brand-new, and the staff is very helpful, loved the rooms with all the essentials, and the central location is a bonus.